Frequently Asked Questions
Everything you need to know about your BJJ Fanatics experience.
How do I access my digital instructionals?
Once your purchase is complete, your videos will be immediately available in the 'My Library' section of your account. You can stream them on any device or via our mobile app.
What is the return policy for physical gear?
We offer a 30-day return policy for unused and unwashed physical items like gis, rash guards, and apparel. Items must be in their original packaging with tags attached.
Do you offer international shipping?
Yes, we ship physical merchandise worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Digital products have no shipping fees and are accessible globally.
Can I download videos for offline viewing?
Yes, by using the BJJ Fanatics mobile app, you can download your purchased instructionals to your device to watch them at the gym or while traveling without an internet connection.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How often are new instructionals released?
We release new content from world-class Brazilian Jiu-Jitsu athletes and coaches almost every day. Check our 'New Releases' section frequently to see the latest techniques.
